Get in touch with Fellside Candle Co. for enquiries about our handmade, vegan candles, orders, or stockist information. Reach out for friendly and prompt assistance today. Contact Us We’d love to hear from you! Whether you have a question about our products, need help with an order, or want to share your feedback, you can reach out via email, social media, our contact form, or the chat feature in the bottom-right corner of your screen—we’ll get back to you as soon as possible. You can also visit our FAQ page for quick answers to common questions. First name Last name Email* Phone Company name Message* Yes, subscribe me to your newsletter. I agree to the Privacy Policy. * Submit Fellside Candle Co. Each candle is made with care using eco-friendly wax and sustainably sourced ingredients. SHOP NOW Subscribe to our newsletter Email* Yes, subscribe me to your newsletter. Submit Menu About Shop Contact Links FAQ Stockists Policies Follow Read More © 2024 Fellside Candle Co. | DbW

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View Fellside Candle Co.'s policies on privacy, terms, shipping, and returns. Learn how we protect your data, deliver eco-friendly candles, and handle returns or exchanges. Privacy Policy Introduction Fellside Candle Co. values your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or place an order. What We Collect We collect information such as your name, email, address, and payment details to process orders and improve your experience. Cookies may also be used for analytics and website functionality. How We Use It We use your information to process orders, send updates (if you opt-in), and enhance our services. We never sell your data and only share it with trusted partners like payment processors and delivery services. Your Rights You can access, update, or delete your personal data at any time and opt out of marketing communications. For any concerns, contact us at fellsidecandles@gmail.com Terms & Conditions By using our website or purchasing our products, you agree to our terms and conditions. These include details on ordering, payments, and the use of our products. Orders All prices include taxes. Payment is required at checkout. If an item is unavailable, we’ll notify you and issue a refund. Delivery We aim to dispatch orders within 2 working days. Delivery times depend on your location, and delays caused by couriers are beyond our control. Standard Royal Mail Delivery: £4.95, with an estimated delivery time of 5–7 business days. Free delivery is available for orders over £50. Local Delivery (West Cumbria): Free for orders over £30 within the eligible postcodes (CA15, CA14, CA26, CA28, CA20, CA17, CA18). Delivery takes 3–5 business days. Returns We want you to be completely satisfied with your purchase. Unused items in their original packaging can be returned within 14 days for a refund or exchange. Customers are responsible for return shipping costs unless the item is faulty or damaged. Products Our candles are handmade, so slight variations may occur. Always follow safety instructions included with the product. Liability We are not responsible for improper use of our products or technical issues with our website. Please see our FAQ's for more information or contact us here. Subscribe to our newsletter Email* Yes, subscribe me to your newsletter. Submit Menu About Shop Contact Links FAQ Stockists Policies Follow Read More © 2024 Fellside Candle Co. | DbW